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Sync Process Actions

This page describes the main actions you can perform on SyncNow processes, including activation, deactivation, and synchronizing individual entities.

▶️ Activate or ⏸️ Deactivate Sync Process

Deactivating a Sync Process freezes its operation, meaning it will not process any changes in work systems.

  • Timer-based Sync: Upon reactivation, all entities changed since deactivation will be synchronized.
  • Webhook-based Sync: Only changes occurring after reactivation will be synchronized.

If the process operates using webhooks, changes will be synchronized only from the time the Sync Process is reactivated.

Sync Processes

🔄 Sync One Entity

This feature is useful for testing the synchronization of an individual entity or for syncing a single entity on demand.

From the Processes Page

  1. Navigate to the Processes page.

  2. Press the Mapping Entities button.

  3. Press the Synchronize button.

    Processes

  4. The Sync Dialog will appear. Select the source and target systems for synchronization.

  5. Input the unique identifier of the entity in the relevant system.

  6. Press the Synchronize button.

  7. Synchronization will begin. The status and a detailed log will appear in the UI.

    Entity Map Test

From the Entities Page

  1. Navigate to the Entities page.

  2. Search for the entity you want to synchronize.

  3. Open the Mapped Entities tab.

  4. Press the appropriate Test Synchronization button.

    Entities

  5. Press the Synchronize button.

    Synchronize Button

Tip:
Use the "Sync One Entity" feature to quickly test mappings or troubleshoot synchronization issues for specific records.